Please note the following updates in response to COVID-19:
In the current situation, delays might be expected in delivery times, especially orders from overseas.
If you have any queries, then please don't hesitate to get in touch,
Best wishes & stay safe
Rosie
Shipping Costs (unless otherwise stated):
I aim to dispatch all orders in 2-3 working days by Royal Mail 1st Class or Hermes parcel delivery. Living in a rural location means that postal services are not always open and travelling can be difficult in bad weather. I'll inform you if there should be any delay in dispatching your item. If you need an item by a certain date, leave me a message by adding a note at checkout and I will do my best to dispatch your order as quick as possible.
Customs & Import Taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
I do my best to make sure all products are sent to you as described in tip top condition. If however, you have any problems with you order at all please contact me.
I accept returns and exchanges within 14 days of delivery, except the following items:
Personal/customised orders & sale items.
Please note, buyers are responsible for return delivery costs. If the item is not returned in its original condition, the buyer will be responsible for any loss in value